#StandApart Profile: Dorit Shackleton, Senior Director, Cloud Communications at SAP

Working as an enterprise account manager at HP in the late 90’s, Dorit Shackleton was what you might call killin’ it. As in 190%-of-quota-in-her-first-year killin’ it. Quickly identified as a high-performer, Dorit took on the gold rush mentality of the dot-com boom with a sense of fearlessness. She hopped on a plane to San Francisco and then after a few years, sensing burnout despite still being in her twenties, she hopped a plane out (for a three-month leave backpacking around the world; coincidentally just a month before the dot-com bust). With that same fearlessness, Dorit took on a new role in London, and then – leapt again – to start a new, values-centered life in Vancouver. Within 5 weeks of her arrival, she’d lined up a job with Business Objects and made her move from Sales to Marketing. Dorit credits “lots of support” in landing her most current role: Head of the Cloud and Line of Business Communications team at SAP. “I always try to help other people and add value wherever I go. I never work in a silo, and when another team comes asking for something, I always try to be ready to add a little more.” Here is her #StandApart profile:   Describe your current role in 140 characters or less… I lead a global communications team at SAP that focuses on cloud business solutions.   One word that best describes how you work. Collaborative.   What is your “Superpower”? (What is the one thing you do you do better than most?) Enthusiasm! I tend to look at what we CAN do, how we can pull together to get something done, not why it can’t work.    Moving to Vancouver gave my family the outdoorsy, active lifestyle we love and that...

Love Monday #57: What do you do? Apr28

Love Monday #57: What do you do?

I overheard a little girl and her mom talking in a walk-in medical clinic the other day. She asked her mom, “what do you do again?” The mom said, “Don’t you remember what I do, dear?” The little girl said, “Oh right, you’re an accountant. So, do you write 1-100 all day?”  I had a laugh and remembered an important lesson: what you do is all perspective (how well you do it, how much you do it, who you do it for and how interesting/fulfilling/rewarding it can be). And yes, there are times our employers ask us to run through brick walls for them, but there’s also the little things: a nice or adventurous lunch out with colleagues, a website that makes your day easier and the universal truths of human connection that drive how we do business. A restful #LoveMonday to all those recovering from the Vancouver Sun Run! Why Should I Run Through A Brick Wall for You? When it’s your turn to do the talking in a job interview, try out one of these must-ask interview questions to really assess your fit. … @RebeccaColeman shared this great article with tips on how to stop people from congratulating you every time you tweak your LinkedIn profile. … It’s a veritable online wish list: make any webpage print-friendly, kill your online accounts for good, 10-minute email addresses for when you want something free. @Buzzfeeddiy offers up 33 amazingly useful websites you never knew existed. … What’s for Lunch? 24 sandwiches to try before you die in Vancouver  … Doing it “the Amazon way” reveals this universal truth for getting it right in...

Love Monday #51: The Witching Hour Mar10

Love Monday #51: The Witching Hour

In life and work, we shift between stages. Sometimes, fluidly. Sometimes with great pain. Most of the time, without much ceremony. Our latest collection of #standapart career and marketing links from across the web is themed around just that: transitions. Whether it’s moving from morning to afternoon at the office (how to make your lunch time count), or completely halting your current business to ask “why” (See @DuncanFulton talking about digital media), we the think the “witching hour” deserves to be observed. And when you enter into a transition period, remember, it’s time to start listening…seriously listening…to yourself and those around you. … If you take lunch at your desk, you might appreciate this re-think of the modern lunch break and how to use that time more efficiently. Personal hygiene, relationship maintenance, health checks: here’s what you can fit in a well-planned lunch hour. … A thoughtful post on “the witching hour” – those moments of transition in life and career that often fly by, but should also be relished. Whether it’s pressing ‘go’ on a big campaign or passing your quick-learning mentee up the ladder, how do you acknowledge what’s passing? And do you easily let things go? … Social Media. Just like High School? So says this South by South West talk by @hugeinc offering a five-point guide to social marketing…without the social awkwardness. … Listen to @DuncanFulton, Senior Vice-President @CanadianTire talking about “the case for integration” and the value in asking why about everything. #DX32014 … Cautionary tale (and a good laugh): Anti-Mentor Roasts Millennial Who Contacted Her on...

Love Monday #49: How to Fail-Forward

Pop quiz: Vancouver’s current weather forecast is best represented by which Oscar nominee? If you guessed Disney’s big screen comeback “Frozen”, then you should definitely be part of our Smart Savvy Oscar Pool Contest. It’s open to all, with four top prizes of $100, $75 and $50 movie gift cards up for grabs (plus bragging rights). Maybe your career or your current team is feeling a little bit frozen itself?  Here are five #LoveMonday links to keep your skills hot and avoid a career ice-age.   Competition and Your Career – “A rising tide raises all boats,” said a cinema expert about the feverish competition amongst animation studios today. Perhaps the same logic can be used for your career and the other rising stars in your organization? Do you fear competition from your colleagues or do you use it to drive your performance? Here’s why competition int he workplace might be a good thing. … Can LinkedIn get you a job and what is Twitter good for? Listen to Networking in Vancouver founder, Jen Schaeffers and LinkedIn Trainer, Trevor Turnbull, share how they leverage the top social media networks for professionals via CKNW’s Bill Good Show. Excellent insights in the online and networking habits of three outstanding local leaders. … The Two Basic Mindsets that Shape your Life. Believing that your personality, traits or even simple “luck” are carved in stone can place serious limits on your potential. Stanford psychologist, Carol Dweck says we must shed the “fixed-mindset” for a belief system that values fail-forward growth above all. … Get Your Own Attention. Learn Something New. The act of learning reminds us that we have skills to grow on and much more to do. If you don’t have time for weaving class, try reading for 15-minutes before red. Here’s Amazon’s list of 100 Book to Read in a Lifetime.  … “You...

Who’s Outsourcing their LinkedIn Profile? Feb19

Who’s Outsourcing their LinkedIn Profile?

Since we launched Smart Savvy’s career services, almost one year ago, we’ve been learning a thing or two about what drives people to tackle their online career brand. As it turns out, the vast majority of people who approach us for a revamp of their resume or LinkedIn profile aren’t job-seekers at all – they’re people who want to look their best. Even the most successful executives – say, someone like Vancouver’s own Chief Digital Officer – can seem a bit lagging with a low-impact, bare-bones LinkedIn presence. It’s a professional conversation closer. Nothing to see here, folks. The problem, of course, is time. And for some, it’s writing skills. And for others, it’s a pure modesty thing. After all, LinkedIn is nothing if not a tool for self-promotion. That’s when we usually get the call. Top 3 Reasons People Get A LinkedIn Makeover Here’s what’s driving professionals, like you, to take some time-out for a digital makeover. Which profile do you fit? (We’ve included some information below on how we can help too). Profile One: The New Do You’re headed to a big conference or networking event – or you’re applying for a job – and you want to/need to look your best. This can run the full gamut of – Help! Where can I get a proper head shot? – toa complete and optimized overhaul of your LinkedIn profile. Our goal: to suit you up in an unmistakable and 100% personalized professional brand. We follow a strict best-foot-forward mentality – and make sure they’re stylish shoes to boot. You’ll find yourself saying, for the first time ever maybe, “Let’s connect. Look me up on LinkedIn.” Profile Two: Total Wardrobe Malfunction Yikes! You’ve been caught with your professional pants down: someone at a business meeting, or in follow-up to a networking event, has mentioned your barely-there profile. This scenario is known in our office as the “opportunity killer.” Someone looked you up, expecting to be “wowed” or at least informed, and they were left with no choice but to classify you squarely in the luddite category. How embarrassing. Too many professionals make-do with a walking dead LinkedIn profile for a simple lack of time, aptitude or interest. Maybe you have one? We’re pretty reluctant to even mention a candidate with a lack lustre LinkedIn presence – it’s the first place every client we work with goes to validate our picks. Profile Three: Red Carpet Reward You’re proud of who you are and what you’ve accomplished- and want your profile to reflect that to anyone who’s looking (ps: it’s everyone) We get it: tooting your own horn can be uncomfortable (and time consuming), but it still deserves a toot. And by all means, you deserve it, Your LinkedIn profile is both your digital resume and your personal brand rolled into one. You know its readily (and regularly) seen by friends, family, your professional network and strangers – and you want it to reflect and traject your successes. You’ve arrived. Let the world know. Don’t Waste Another Day of 2014: Give Your LinkedIn Profile a Makeover If you recognize yourself in any of the profiles above (or all of them), then you definitely need a profile pick-me-up. By all means, you are welcome to do the job yourself. In fact, if you take a look at our package below, you’ll get a pretty good idea of what your LinkedIn Profile should achieve. We also like this blog post on the topic and this list too. But…if like so many, you are time-strapped or tongue-tied or one of those people that “doesn’t do social media,” but still want to ensure your digital real estate has excellent curb appeal, we are there for you. We have talented in-house writers and recruitment experts who will guide you through the process and get it right. Here’s a taste of what you can expect from a Smart Savvy LinkedIn Optimization Package: An energized and optimized headline that gets you noticed A #StandApart professional summary...

Love Monday #45 – The Art of Sales

Tomorrow, our very own Peter Reek and Rodan Gopaul-Singh will be on-site in Toronto for the much-anticipated Art of Sales Conference – a speaker’s series attracting thousands of attendees with heavy-weight presenters ideating on today’s most pressing marketing and sales issues. Not only will Peter and Rodan be soaking up the insights, they’ll be helping attendees get-it-right with the “Art of” LinkedIn Headshots – our Smart Savvy mobile photo booth will be on-site and ready for action. With speakers ranging from Porter Gale (former VP, Marketing at Virgin Airlines) to NY-Times best-selling author, Daniel Pink, it’s sure to be an inspiring and super-fueled day. Here’s a #LoveMonday taste of what’s to come – we’ve rounded up some links from the ArtOf’s enviable speaker line-up: Sales people used to have information on their side. Now what? The Art Of Sales’s keynote speaker, Daniel Pink, speaks up in defence of selling, telling us why it takes more “intellectual sophistication and insight” than ever before. Read More… … The act of shaking hands may seem like a given but, with a little practice, you can turn the humble handshake into a powerful selling machine. This excerpt from Top Dog Sales Secrets explores the Fine Art of “Just Shakin’ on it.” … One customer said,  “I love meeting with those folks…I always learn something when I spend time with them.” Art Of Sales speaker, Matthew Dixon and his co-author, Brent Adamson, talk about sales reps as “Challengers” and why we should all be having insight-led sales conversations with our customers. … Why didn’t I think of that: Best Practices are Stupid author, Stephen Shapiro says “being easy to do business with is critical to success.” How can you be easier to do business with today? And how can you turn that business ‘differentiator’ into innovation success? … The Ultimate “VP of Sales” Interview...

Love Monday #35 – Where’s the pause button? Nov04

Love Monday #35 – Where’s the pause button?

Fall back earned us an extra hour this weekend – what are you doing with your returned time? We’re taking pause and doing things a little slower around the office this week. We’re becoming editor-in-chief of our own emails. And we’re taking second looks at the people we manage and how we manage them. We’re also thinking about what it means to take a corporate step back. Can you? Is there room to relent on the forward motion of our career paths and re-evaluate everything? Are you on the right path? These questions and more explored in the #LoveMonday links below. There’s lots of chatter of about ways to improve the email experience, but this is the first complete strategy I’ve seen for writing each and every email better.  Geoffrey James, author of Business without the B**shit, lays out the rights and wrongs of writing emails that get the job done. … Managers deal with a multitude of personalities – and the challenge of how to bring out the very best in each.  Here’s some great advice @qz on never underestimating the power of your teams’ most introverted players and some solid ideas on how to give them space to shine. One we particularly like: “be sure to offer opportunities for introverts to start the idea generation process before team meetings and allow points in the conversation where they can jump in.” … Does your marketing program create unforgettable experiences? Good example: that time a mob of 100 zombies erupted from the giant Xbox on the corner of Nelson and Seymour. … You’re young. You’re building your career. And the next steps keep coming. But you feel like there’s barely time to evaluate the opportunities – even as you’re taking them. Do you charge ahead? Or, is this a good time for a corporate pause? This ex-Fortune-500 exec...

Be Brilliant with People Oct25

Be Brilliant with People

There’s no saying that goes, “Make every email count,” but maybe there should be. LinkedIn says we spend up to 28% of the day reading and responding to emails on our smartphones – so they’ve decided to give mobile email users everywhere a superpower: information. This week, LinkedIn announced the release of its latest mobile-busting strategy – a new app called LinkedIn Intro that integrates LinkedIn profile information directly into your iPhone’s Mail app (or Gmail, Google Apps, Yahoo Mail, AOL Mail, and iCloud—no Exchange support at the moment). The app embeds LinkedIn information, like profile pictures and headings, seamlessly into the body of an email, just below the subject line. Take a look: A simple one-click drop-down menu then allows you to view even more information, like employment history, mutual contacts and education. You can even add people to your LinkedIn network straight from your email – all without leaving ever opening another screen. Techhive offers a really good summary of how Intro works here. As someone who gets cold-emailed (is that a thing?) often, I can see how a little extra information at one’s fingertips would be useful in helping people “be brilliant with people.” Basically, Intro lets you tie in all kinds of relevant business and personal information on the fly, as if you were attentively following along – all along. In those terms, the handiness of the app could potentially set LinkedIn up to be a permanent appendage in the daily email exchanges of many – and no longer just a static website waiting for visits.  That is, except for the fact that’s it been met with some (ok, A LOT) of skepticism. The question going around (and around) is this: Would you proxy your email to get LinkedIn headers? Security researchers have taken issue...

Sleuthing the job: How to use LinkedIn and Glassdoor to research a company Oct16

Sleuthing the job: How to use LinkedIn and Glassdoor to research a company

Glassdoor’s marketing team is boasting better traffic for company pages over LinkedIn, but we think both career sites offer valuable insider-information when researching a new job. Circulating around the web this week is job site Glassdoor.com’s latest research: they’re boasting that employers see 3 times as much traffic on their Glassdoor profile when compared to their company page on LinkedIn. What does this mean? It means that far more job seekers are turning to Glassdoor when weighing out the pros and cons of a new company or role. But, while Glassdoor certainly satisfies some of the typical burning job-seeker questions (salary, benefits, interview questions), we don’t want you to overlook the value of the more indirect data housed on LinkedIn. Here’s how you can use both online career resources to make the best decision about your next challenge: What’s so attractive about the content on Glassdoor? It’s interesting. They offer insider information, interview questions, no-hold bar reviews of culture and management, even salary details. This is the kind of inside-scoop that truly social media thrives on. It’s user-generated. Which in the online world sometimes translates to “trusted” or semi-trusted. And that’s the kind of behind-the-scenes info that candidates really want to know when deciding to pursue a job. What can you learn on LinkedIn? While LinkedIn company pages can often come across as “all-business, no-fun,” there’s actually a wealth of information on LinkedIn to be found out about employers and the people who work for them. Here’s how: Manager/Co-Worker Research: Sure, LinkedIn rarely offers the kind of impassioned rant that Glassdoor users sometimes post about their bosses, but it is interesting to check out the LinkedIn recommendations left for your manager and co-workers to-be. The best comments will give away far more than just a hearty thumbs-up or down, they’ll give you insight into leadership style...

500+: The Most Thoughtful App in Business?

Recently, I decided to take a look at my entire list of LinkedIn connections. I found a lot of people who represent powerful contacts for me but I couldn’t recall how we originally connected. Without a reminder of why I wanted to link up with those people in the first place, I feel that the potential value that could have resulted from that initial exchange is lost. Does this happen to you? Luckily, there’s an app aimed at changing that. Five Hundred Plus is a personal CRM system meant to eliminate the connect-and-forget mentality plaguing so many LinkedIn users. Its name comes from the ‘500+’ you see on the profiles of LinkedIn’s super-connectors (as in more than 500 connections) and it’s a super simple fix to managing all those would-be relationships on LinkedIn that never came to fruition. The offer is simple: never lose touch with your contacts again.  Social Solutions Collective recently laid out a great overview on the tool with lots of concrete tips on how to use it. Here’s the gist: You log-in to the service (free at this point) with your LinkedIn username and password Five Hundred Plus splits your screen into a bunch of columns: weekly, monthly, quarterly or yearly. The far left column is a searchable list of all your contacts (listed with name, title and thumbnail of their profile pic) Now, it’s up to you. Simply drag and drop contacts into the column that signifies how often you feel you’d like to be in touch. Old boss? Maybe once or twice a year. Your last mentor? Maybe once a month. That’s it! A handy Monday morning email seals the deal. You’ll get a reminder that it’s time to connect and, as Artic Startup writer, Greg Anderson, says “it makes LinkedIn actually useful” and not just...